Privacy Policy
Haiqu Inc. ("Haiqu," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or interact with our website at https://haiqu.ai/ and any related website pages that link to this Privacy Policy (collectively, the "Website").
This Privacy Policy applies to the Website and related marketing, inquiry, and communication activities. It does not govern product-specific processing unless expressly stated.
1. Overview
We collect and use personal information to operate our Website, respond to inquiries, communicate with prospective customers, partners, candidates, and other contacts, improve our Website and services, measure the effectiveness of our marketing, and support our business operations.
2. Information we collect
We may collect the following categories of personal information:
Information you provide to us
When you contact us, request a demo, join a waitlist, subscribe to updates, apply for a role, or otherwise submit information through the Website, we may collect information such as:
- name;
- work email address;
- company or organization name;
- job title or role;
- phone number;
- the nature of your inquiry;
- the contents of your message or request;
- any other information you choose to provide.
Information collected automatically
When you use the Website, we and our service providers may automatically collect certain information, including:
- IP address;
- browser and device information;
- operating system;
- pages viewed and navigation activity;
- date and time of visit;
- referring website or source;
- approximate geolocation derived from IP address;
- cookie identifiers and similar online identifiers;
- campaign, attribution, and interaction data.
Information from third parties
We may receive information from third parties, such as:
- service providers that support our Website, communications, analytics, consent management, customer relationship management, advertising, and related business operations;
- business partners, referral sources, or publicly available sources;
- recruitment platforms or similar third parties if you apply for a role through an external service.
3. How we collect information
We collect personal information:
- directly from you when you submit forms, contact us, subscribe, or otherwise interact with the Website;
- automatically through cookies, pixels, tags, scripts, and similar technologies;
- from third parties that support our Website, marketing, analytics, recruitment, and business development activities.
4. How we use personal information
We may use personal information for the following purposes:
- to operate, maintain, secure, and improve the Website;
- to respond to your inquiries and communicate with you;
- to provide requested information, demos, updates, or other materials;
- to manage relationships with prospective customers, partners, applicants, and other business contacts;
- to send marketing communications where permitted by law;
- to understand Website traffic, visitor behavior, and campaign performance;
- to measure conversions and the effectiveness of our advertising and communications;
- to show relevant advertising to users who previously visited the Website, subject to applicable consent and opt-out requirements;
- to support customer relationship management, lead qualification, business analytics, and related internal operations;
- to identify business interest in our Website and services at a company level;
- to comply with legal obligations and protect our rights, systems, and business.
5. Cookies and similar technologies
We use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use the Website, measure traffic and campaign performance, support marketing and remarketing activities, and manage consent choices.
These technologies may be used by us and by third parties that provide services such as:
- consent management;
- Website analytics and performance measurement;
- advertising and remarketing;
- customer relationship management and marketing automation;
- website visitor identification and business intelligence.
Where required by law, we ask for your consent before using non-essential cookies or similar technologies.
You can manage your choices through our cookie banner or consent tool and through your browser settings.
For more information, please see our Cookie Policy:
https://haiqu.ai/cookie-policy
6. Marketing and advertising
We may use personal information to send updates about our company, services, publications, or events, where permitted by law.
We may also use Website interaction data to:
- measure the performance of our marketing campaigns;
- understand which campaigns or channels brought visitors to the Website;
- build relevant audience segments;
- show relevant ads to people who previously visited the Website.
You can opt out of marketing emails at any time using the unsubscribe link in the message or by contacting us at info@haiqu.ai. You can also manage certain advertising and analytics choices through our cookie settings.
7. Disclosure of personal information
We may disclose personal information to:
- service providers, contractors, and advisers who support our Website, hosting, security, communications, analytics, advertising, recruitment, CRM, consent management, and related operations;
- affiliated entities and business partners where relevant to our operations;
- law enforcement authorities, regulators, courts, or other third parties where required by law or necessary to protect our rights or the rights of others;
- a buyer, investor, successor, or other relevant third party in connection with a merger, acquisition, financing, reorganization, or sale of assets.
We do not sell personal information for money.
Depending on applicable law, certain uses of advertising, analytics, or related third-party technologies may be considered targeted advertising, sharing, or a similar regulated activity. Where required, we provide consent tools and/or opt-out rights for such processing.
8. International transfers
Haiqu is based in the United States, and we may process or store personal information in the United States and other countries where we or our service providers operate.
If you access the Website from a jurisdiction with data transfer restrictions, your personal information may be transferred to countries that do not provide the same level of legal protection as your home jurisdiction. Where required by law, we use appropriate safeguards for such transfers.
9. Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, operate and improve the Website, comply with legal obligations, and establish, exercise, or defend legal claims.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
However, no system is completely secure, and we cannot guarantee absolute security.
11. Your rights
Depending on where you live, you may have rights regarding your personal information, such as the right to:
- access personal information we hold about you;
- request correction or deletion of personal information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- request a portable copy of certain personal information;
- opt out of targeted advertising or similar processing where applicable;
- lodge a complaint with a regulator or supervisory authority.
To exercise your rights, please contact us at info@haiqu.ai.
We may need to verify your identity before responding to your request.
12. Third-party sites
The Website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy notices.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised "Last updated" date.
14. Contact us
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at: